At Craftlooms, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website https://craftlooms.in/ (“Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Business Information
Craftlooms
📍 Address: 33, Shri Maadikripadham Colony, Pipliyahana, Indore, Madhya Pradesh – 452010, India
📧 Email: info@craftlooms.com
📞 Phone: 9284791317
2. Information We Collect
a. Personal Information
We may collect the following:
Full name
Mobile number
Email address
Billing and shipping address
b. Transaction Information
Order details
Payment confirmation and transaction references
(We do not store debit/credit card, UPI, or banking details. Payments are handled securely by third-party gateways.)
c. Technical Information
IP address
Browser type
Device information
Cookies and website usage data
3. How We Use Your Information
Your information is used to:
Process and fulfill orders
Communicate order confirmations, shipping updates, and customer support
Improve website performance and user experience
Prevent fraud and ensure secure transactions
Comply with legal and regulatory obligations
4. Sharing of Information
We do not sell or rent your personal information.
Your data may be shared only with:
Payment gateway providers
Shipping and logistics partners
Website hosting and technical service providers
Legal or government authorities if required by law
All third parties are required to maintain confidentiality.
5. Cookies & Tracking Technologies
We use cookies to:
Enhance browsing experience
Analyze website traffic
Improve product offerings
You can disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information.
However, no method of online transmission or storage is completely secure.
7. Data Retention
Personal data is retained only as long as necessary for:
Order fulfillment
Customer support
Legal and accounting compliance
Once no longer required, data is securely deleted.
8. Your Rights
You have the right to:
Access and update your personal information
Request correction of inaccurate data
Request deletion of your personal data (subject to legal obligations)
Opt out of promotional communications
Requests can be made by emailing info@craftlooms.com.
9. Third-Party Links
Our Website may contain links to third-party websites.
Craftlooms is not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Craftlooms reserves the right to update or modify this Privacy Policy at any time.
Changes will be effective immediately upon posting on the Website.
12. Contact Us
For any privacy-related questions or concerns, contact:
Craftlooms
📧 info@craftlooms.com
📞 9284791317
