This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms & Conditions govern the use of the website https://craftlooms.in (“Website” / “Platform”), owned and operated by Craftlooms, having its registered address at:
33, Shri Maadikripadham Colony, Pipliyahana, Indore, Madhya Pradesh – 452010, India
📧 Email: info@craftlooms.com
📞 Phone: 9284791317
By accessing or using this Platform or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Platform.
1. Use of the Website
You agree to provide accurate and complete information while placing an order.
You shall not use the Platform for any unlawful, fraudulent, or unauthorized purpose.
We reserve the right to restrict or terminate access for violations of these Terms.
2. Products
Craftlooms specializes in sarees and related ethnic wear.
Product images are for representation purposes only; actual colors, textures, or designs may vary slightly due to lighting and screen resolution. All products are subject to availability.
3. Pricing & Payments
All prices are listed in Indian Rupees (INR).
Prices may change without prior notice.
Payments are processed through secure third-party payment gateways.
Orders are confirmed only after successful payment.
4. Orders & Acceptance
We reserve the right to accept or cancel orders due to stock unavailability, pricing errors, or suspected fraud.
If an order is cancelled by us, the paid amount will be refunded as per our Refund Policy.
5. Shipping & Delivery
Shipping timelines and charges are mentioned in our Shipping Policy.
Delivery delays caused by courier partners or unforeseen circumstances are beyond our control.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed strictly by our Return & Refund Policy available on the Website.
Customers are advised to review the policy carefully before placing an order.
7. Intellectual Property
All content on the Platform, including text, images, designs, logos, and graphics, is the intellectual property of Craftlooms.
Unauthorized reproduction or commercial use is strictly prohibited.
8. Limitation of Liability
Craftlooms shall not be liable for:
Minor variations in color or design.
Delays caused by third-party logistics providers Indirect, incidental, or consequential damages.
Our liability, if any, shall not exceed the value of the product purchased.
9. Force Majeure
We shall not be liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, strikes, or government actions.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh.
11. Contact Information
For any queries regarding these Terms & Conditions, contact:
Craftlooms
GST Reg. NO – 23AAVFC1730A1ZY
📍 33, Shri Maadikripadham Colony, Pipliyahana, Indore, Madhya Pradesh – 452010
📧 info@craftlooms.com
📞 9284791317
